I have been the technical support for a group of engineers for several years. In
the beginning they weren't sure a female could be high tech enough for them. As
a result they often spent a lot of time working on a problem before calling me
for help. One day I walked by a cubicle and saw two engineers working hard over
a printer. About an hour later I walked by and, noticing they were still puzzled
by the problem, I asked if I could help. They began to explain all the steps
they had taken to try to get the dot matrix printer to work. I still treasure
the looks on their faces as I took one finger, pressed the cover latch into
place, and it began printing.